ADELMO is founded as a small UPS sales and service company in 2005. We have since grown and built a formidable reputation nationwide along with manufacturing and supplying of ‘Trigger’ Uninterruptible Power Supply, ‘Nollon’ sealed VRLA battery and other synergy products. Thus far, we were known as a reliable supplier in power protection industry focusing great efforts on offering reliable products, at a reasonable cost, delivering on time and ensuring that the availability and uptime of mission-critical applications or processes.

Staying at the cutting edge of technology is essential with today’s UPS technology. Our dedicated and highly trained service team strive to contribute to the success of our clients in nearly all business sectors. In addition, the service team helps maintains Adelmo’s image at the forefront of technology guarantee clients’ critical mission loads are in safe hands.

Our valued customers stay with us through the years simply because we offer high quality UPS and Battery to meet the market needs and guarantee the conformity of our products to the most restrictive international standards. The robust construction design UPS for harsh environment and unique applications. The product line of ‘Trigger’ UPS ranges from True On-Line topology, Modular hot-swappable to robust construction design for harsh environment and unique applications.

We provided energy storage solution more than more than 15 years in Singapore. We selected only the top-notch factory with at more than 50 years of production experience to produce consistent quality ‘Nollon’ sealed VRLA battery leveraging on robotic automation process (RAP).

Training

In any business, it is important to ensure that your employees are equipped with all the necessary knowledge and skills they need to provide excellent customer service.

All new staff members undergo initial and ongoing training. Initial training includes an introduction to our products, training on all areas of business, from technical to systems management to dealing with customers. Ongoing training is done fortnightly, we do this electronically to include all staff members. Regular training helps management identify areas that require more support if required and gives the staff member an opportunity to fill up gaps where required.

Research and Development

New product development is essential to business sustainability strategy. Adelmo have dedicated much of our resources to R&D of products as it is a vital element in our growth. Keeping on the front foot with innovative product development is important to us.

Customer Service Satisfaction

Project size does not really matter us! We encourage dialogue with our clients and enjoy creating solutions to suit their needs. Excellence through experience is a precept of Adelmo and adhered by in offering superior service. Excellence in professional service has been the key to our company’s growth, as the tagline goes ‘Always Professional, Always Preferred’. Our sales team’s enthusiastic approach, combined with, quality product satisfaction, and follow up assistance, has been key to superiority in customer service and reaching our goals.

Staff Culture

Whilst excellent service, staff training, and dedicated R&D ensure that Adelmo customers have the best experience, we implement bonus structures and flexi work environment to ensure great staff culture. Our monthly sales incentive, involve all employees and aids in keeping internal communication fun. Bonus structures is an additional motivator for our staff and as our business expands, we ensure every staff member is rewarded for their effort. When looking for new staff, we hire with our cultures and values in mind, we employ team players who have the same customer first approach and want to be a part of a lasting staff culture. Last but not the least, the management encourages an open-door policy with all staff, this encourages a healthy work environment and is greatly supported.